LEXUS CONCIERGE
ABOUT LEXUS CONCIERGE
An Exceptional Experience That Combines Luxury and Comfort
Lexus Concierge is the personal assistant service for Lexus Abdul Latif Jameel owners, offering you support wherever you are, inside or outside the Kingdom of Saudi Arabia, 24/7. Our goal is to make every moment with Lexus smoother and more refined.
RESERVATION
Let us take care of the search and planning for you.
We provide you with the best rates from airlines and travel agencies, and recommend hotels that offer the highest levels of comfort tailored to your needs.
We also assist you in selecting restaurants that suit your taste and special occasions.
If you require a rental car or a car with a driver, we will arrange the best offers, whether within the city or at airports.
Enjoy booking the Lexus Lounge for an experience that blends luxury and elegance, in an atmosphere exclusively designed for Lexus owners. Available exclusively at the Jeddah Yacht Club.
MAINTENANCE
We ensure your vehicle remains in optimal condition.
Book your maintenance appointment through the service booking page or via the toll-free number.
ROADSIDE ASSISTANCE
A 24/7 service available for 4 years from the vehicle purchase date, including:
- Vehicle towing
- Emergency fuel supply
- Spare tire installation
This service is provided in cases of emergency breakdowns such as running out of fuel, battery failure, or tire issues. It does not cover accidents or natural disasters.
DAILY RENTAL SERVICE
Enjoy an exceptional driving experience through Lexus daily rental service, available at our exclusive branches in Jeddah and Riyadh.
FREQUENTLY ASKED QUESTIONS
What to do in emergency situations
In emergency situations, Allah forbid, wherever you are in the Kingdom of Saudi Arabia or in one of the Gulf countries, and at any time you want, the roadside assistance service will provide you with the reassurance that you need in emergency situations:
- Charge the car battery.
- Tank fill up with fuel (The car owner will be charged for the fuel price).
- Installing spare tire. (if available)
- Towing the broken down car to the nearest Abdul Latif Jameel service center.
How to request the service
To request the service, please contact Lexus Concierge: 8001220022 / Available 24/7
- This service is free for imported cars by Abdul Latif Jameel Company, the service duration is four years from the date of purchase and is adjustable without any prior notice.
- Roadside assistance service is free for four years for imported cars by Abdul Latif Jameel Company.
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